Quality Basics and Customer Care

Duration: 29 Minutes
Training Subjects: Specialty and Technical
Format: Web-based Training
Locations: TWMS Waypoints

This interactive course provides the basic framework of the NSWC IHD Quality Management System expectations required by ISO 9001:2015 standards. It walks through the concept and philosophy of process-driven quality and technical rigor, and presents the Command’s approach to customer excellence.


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